Legal

Privacy Policy

Last updated: February 2026

Eastwood Anaba Ministries Canada Inc. (“EAM Canada”, “we”, “us”, or “our”) is committed to protecting the privacy of our donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Information We Collect

We may collect the following types of personal information:

Contact information — name, email address, mailing address, phone number
Donation information — donation amount, payment method, transaction history
Communication preferences — newsletter subscriptions, event registrations
Website usage data — IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

We use your personal information to:

Process and acknowledge donations and issue official tax receipts
Communicate updates about our programs, projects, and events
Respond to inquiries and provide donor support
Comply with legal obligations, including CRA reporting requirements
Improve our website and donor experience

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With trusted service providers (e.g., payment processors, email platforms) who assist in our operations and are bound by confidentiality agreements
When required by law or in response to a valid legal process
With your explicit consent

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Donation records are retained for a minimum of seven (7) years in compliance with CRA requirements. You may request deletion of your personal information at any time, subject to legal obligations.

5. Your Rights

Under PIPEDA and applicable laws, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for non-essential communications at any time
Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at hello@eamcanada.com.

6. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites, including donation platforms such as CanadaHelps and Kindful. We are not responsible for the privacy practices of these sites and encourage you to review their respective privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Eastwood Anaba Ministries Canada Inc.
104 Silver Maple Road, Thorold, ON L2V 5G6
hello@eamcanada.com | +1 (647) 354-1819
CRA No. 700027311RR0001